Order Changes & Cancellations: We understand that life can change quickly, and with that, your pending order may require an adjustment. It is our pleasure to help you with your needs. 

If you need to remove or cancel items on a pending order, please contact customer service for assistance. If you would like to speak to someone directly about canceling an order, you may also contact us through the information below.

Hours of Operation
Monday to Friday 10 AM to 5.30 PM

+91 7093197733
prameela.lifesciences@gmail.com

We want to provide you with the best experience possible, so we take customer satisfaction very seriously.

Prameela Life Sciences offers a 10-day replacement guarantee on all products on delivery of the wrong or damaged product. Please get in touch with us within 10 days of receiving your order if you would like to have it replaced. We will arrange a reverse pick-up for your order and its replacement within 30 days from the delivery date. Kindly note that a return will be initiated *ONLY* on delivery of a wrong/ damaged item.

To arrange a return, please call us at +91 7093197733 OR write to us at prameela.lifesciences@gmail.com

We cannot accept returns without prior authorization. All unsolicited products will not be refunded or returned

If your goods are damaged or if you received an incorrect product, we would be happy to give you the following alternatives:

• Exchange the goods for an alternative of your choice to equal value.
• Give you a full refund for the price you paid for the goods.

At Prameela Life Sciences, every care is taken to ensure your order is well packed before it is dispatched. We have taken extreme measures to ensure that your order arrives in perfect condition.